Shipping Information

Amount of Order Shipping Charge  
More than $198 FREE
$99 to $198 Only $9.95
$49 to $98.99 $24.95
Less than $49 $35.95
We ship your perishable items via Fedex Overnight in insulated shipping containers with ice packs to ensure freshness. Kobe Beef and Wild Game are shipped Fedex 2Day with dry ice.
Non-Perishable Items:
Amount of Order Shipping Charge  
More than $99 FREE
$49 to $99 Only $5.95
$Less than $49 $11.95
We ship your non-perishable items via Fedex standard 3-5 day ground shipping. If you order perishable and non-perishable items together, we will ship all items together via Fedex Overnight, since that is less expensive for you than 2 separate shipments. The only exceptions are some caviar servers and spoons, which ship separately via Priority Mail, but you are still only charged the cost of a single combined shipment.
Where We Ship: We ship only to domestic addresses with a physical address (no PO boxes). We regret that we cannot ship to Canada, internationally, or to P.O. Boxes.
When We Ship: Depending on when we receive your order, your items will ship the same day or the next day. We ship perishable orders Monday through Thursday to ensure weekday delivery.
Substitutes: Some of our products (seasonal cheeses in particular) are occassionally out of stock. In these rare cases, our experts will substitute a very similar item of equal or greater value.
Sales Tax: California sales tax will be added for orders shipped to a California address.
Gift Orders: Sending a gift and want to include a Personalized Message?  Use the special instructions box during checkout process.  Put in the desired delivery date, and then complete the checkout.
If you have already completed the order, simply email the message you'd like to include, along with your order confirmation number, to us at and we'll include your message in the package!
Rush Orders: If you have a rush order, please contact us before placing your order and we will do everything we can to accommodate your timeline. Our toll-free telephone number is (888) 763-4438, and our email is